Frequently Asked Questions

Hi There! You have questions? We have answers!ย  If you still have additional questions, please contact us.

P.S. - God Knows Your Name!

Journals

Pick your favorite cover, then press "Personalize Your Journal" to begin customizing. First name only works best. Our printers have a 16 max character limit, so short 2-word names also work with a space (example: "Sara Anne" = 9 characters. Will fit, but make sure you add space in first name box).

Then choose your scripture translation. If you want to see our full list of customization options, press the "View More Options" button.

Finally click the preview button to confirm everything looks good before adding to cart. Since each journal is custom made to order, we don't offer refunds so please verify all of your options are correct before placing your order.

Paper Sunday’s journals are spiral bound with a finished size of 5.5” x 8.5”.   Additionally, each journal has 144 pages with 72 different personalized scriptures at the bottom of each page. Pages are lined on both the front & back. A protective plastic also cover is included for free!

Please note our leather covers work best if your journal already has a plastic cover on it (this way you'll be able to see the journal cover design while it's attached to the leather cover).

If you add a journal to your cart without a plastic cover. And then go to one of our leather cover pages & then add that leather cover to cart, this is incorrect. A plastic cover will NOT be included. It is recommended that if you change your mind & want to add a leather cover, you remove that journal from your cart & restart the personalization process. And under "Cover Type" choose one of the leather covers. This is correct & a plastic cover WILL be included on your journal.

Yes you can! You can shop our Amazon store here. And shop our esty store here. Shipping options & delivery times will be the exact same as what we currently offer on our website. Due to the limitations of Amazon & Etsy listings, we may not offer every product, cover or available personalization options on those channels. We also have to extend the production time to 3 business days (instead of 2). Our website will always have the most options available & faster order production, but we wanted to still give our customers a few more options to purchase on their preferred websites.

All Paper Sunday™ journals & planners are designed & manufactured in the USA. This allows us to have the highest control on printing quality & materials. And also provide extremely fast shipping options such as overnight shipping to our customers.

Shipping

Please allow us 2 business days to customize your journal prior to us shipping. Once your journal has been created, it will be shipped & arrive in 1-4 business days (based on the shipping speed you choose at checkout). You can learn more about our shipping & delivery times here.

It takes 2 business days to create your personalized journals and you will be emailed your shipping confirmation and tracking number from us. This email might end up in your email junk folder so please look through this to track your order. You can also track the status of your order here. Just enter the same address that you placed your order with.

The way our system works is that each order can be sent to only one location. Therefore, if you need to send journals to more than one location you will need to create a separate order for each. If you're going to make more than 3 separate orders at the same time, ask our support team for a free shipping discount code to use on all of your separate orders (tell them how many orders you're planning to make).

At this moment, we can only ship to USA postal addresses. However we are working on allowing international shipping & we will be able to ship anywhere in the world very soon. Stay tuned!

Orders

Because each of our journals is customized at the time you order (every single page is personalized with your name in it!) we do not offer any refunds.

In the unlikely event that the journal you receive isn't perfect or has errors, we will gladly process a full refund. But please verify all of your personalization options before placing your order (check for typos, etc).

After you place your order, the only thing we can change without having to cancel is your order shipping address (as long as it hasn't already been shipped). Outside of shipping changes, we can't make any additional changes. If there are additional changes, the only thing we can do is cancel & refund your initial order, then you'll have to redo a second order with your updated changes.

Yes we do! Depending on how many journals you're planning to purchase we can offer different discounts. 

For large groups, teams or churches we can also customize the journal covers & inside pages with your organization name, logo & more. Contact us to learn more, mention how many journals & when you plan to buy them.

We don't run sales or promotions often, but you can use code HISWORDSMYNAME to save 10% off your purchase!

Yes we do! Once you place your 1st order with us, we automatically track how much you've spent with us. Based on on your order history, you'll be assigned to a tier (Bronze, Silver or Gold). These tiers are automatically assigned to you once you meet certain criteria (like placing your 2nd or 3rd order with us). These tiers are assigned to you for life & only go up! So once you rise up to being a Gold member, you'll remain a Gold member for life! Use your gold discount to buy more journals as gifts for friends & loved ones!

First - if you haven't already create your account here. Don't worry, our system automatically tracks how much you've spent with us even before creating your account. It's tied to your email. We track ALL of your orders for life. So it's recommended that you only use 1 email so everything is combined.

Second - Once you're logged in, you will see a message showing your VIP tier & your VIP discount.

To use your VIP discount, all you have to do is make sure you're logged in before placing your order. Don't worry, we can also refund you the difference if can't login or don't think things were discounted properly.

As a reminder, your tiers go up (never down) & are assigned to you for life. So once you reach our VIP gold level, you get the highest discount & get to use it on every order going forward.

General

Yes we do! We'd love to work with you & let you share our journals with your friends & followers. Please email ambassadors@papersunday.com & include links to your social media pages & your ideas for partnering with us.

Please go here to sign up. After you sign up, you should receive an email from kara@papersunday.com asking you to confirm that you want to subscribe. You have to click "Yes, I Want to Subscribe" in order to receive your devotionals.

Paper Sunday™ has been around for over 17 years and has proudly personalized journals for over 25K customers! You can read our reviews here. Rest assured that you're purchasing from a reputable company that is here to serve you!

We also love hearing feedback on how we can improve our products, website, customer support & more. So please don't hesitate to let us know how we can do better.

P.S. - God Knows Your Name!

โ˜… Customer Reviews

A Truly Unique Gift for Christians

2734 reviews
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Amazed again!

This was my 3rd personalized journal ordered. Just like the first two, I received shockingly fast delivery, a very high quality product, and a huge smile when it was given as a gift! I could not give enough A+++ for this product or delivery time. They take GREAT pride in what they are sending out. Donโ€™t second guess it....buy it!! SO MANY OPTIONS!

D
Joy
D.F.
Great journal!

I several journals as gifts for family members and myself. It is inspiring to see your name written into Bible verses. The books are high quality.

L
Red Floral
L.C.I.
Love, love, love!

I purchased this for me, mom, god mother, mother-in-law & god mother-in-law, and we all love it! No better way to engage in the Word than to have the Word speaking directly to you. This takes journaling to a new level! Thanks Paper Sunday!

S
Chinoiserie
S.C.
LOVE THESE!!!

I bought 18 journals for Christmas gifts for family and friends and 1 journal for myself and 1 calendar for myself (one for you... two for me ๐Ÿ˜‚). The people I gave them to LOVED them. They are so unique. They are well made and high quality and the print examples donโ€™t do justice to how pretty they are in person. I will be ordering more next year for sure.

He Knows My Name!๐Ÿ™Œ๐Ÿป

This was a gift given to me. What a special gift! To see MY NAME in scripture! I want to memorize scripture this year and what a beautiful way to do so! I immediately went on line and ordered for my friends too. Thank you for making it so personal, that is what it should be ... Personal! โค๏ธ